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Frequently Asked Questions

Registration, Check-In and Bidding

What fundraising technology does STAR use for this event?

We use QGiv and Givi! Qgiv is an online donation and event registration platform for nonprofits. The Givi app was developed so organizations could provide one-click giving for their donors right on their mobile devices. Givi is also the app you will use to check in, place bids, and make event purchases. To lessen the risk of spreading germs at this event, we have eliminated the use of pens and paper bid sheets, and all bidding will occur via the app. A QR code will be displayed with each item. Simply hold your mobile phone camera lens up to the code to connect to and bid on the item.

(VIDEO) Givi Overview

Registration, Check-in and Bidding Tutorial

Step 1.  Download the Givi App.

With the Givi App, you can quickly set up an account, save a payment method, and tap to give to your favorite charities!  Once you launch the app, you will be prompted to set up an account and enter a payment method.  Your username will be the email you enter.

 

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Enter Ticket Code

To be taken directly to the STAR Masquerade Ball in the app, enter the event code you received after registration. You can find the code in your registration confirmation email. When you click “Go,” you’ll be logged directly into the auction. 

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Confirm or Edit Your Ticket Details

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Enter a Password

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Enter your Payment Method

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Allow push notifications so you can receive outbid alerts

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You’re In! You can now browse items and swipe to bid.

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How can I donate during the event?

Give Image.pngYou can donate at any time leading up to or during the event - just click on the above image.

To donate via your web browser: From the event home page, click Donate at the top of the screen or on the teal Donate button on the right side of the screen. Enter the required information and click Complete Donation. 

To donate via the Givi app: Login. Go to the home screen by tapping on the heart at the bottom of the screen. Click on the green button, Make Gift. Enter the amount you would like to donate, select your payment method, hit Review and Confirm. You’ll briefly be taken out of the app to a review page; look over your donation details and tap Complete Gift.  

You can also Raise the Paddle during the live event!

Help! I still have questions.

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Email any additional questions to jbrown@staralaska.org and we will respond as soon as possible.

Thank you for your patience and we hope you have a wonderful time at this year's Masquerade Ball!