GETTING STARTED FAQ:

How do I log into my account?
Click Log In or Sign Up at the top right of this page.
If you've fundraised here before, your username is your email address. If you have forgotten your password, click “Forgot your password?” and you will be sent a password reset email.

How do I start a team? 
Choose your region and then click “Register For This Event.” After creating an account (or signing in), you will be provided the options to either Join a Team, Create a Team, or Register as an Individual. 

FUNDRAISING PAGE FAQ:

What is my Fundraising Dashboard?
Your Fundraising Dashboard is your online portal to track your fundraising efforts. You'll find tools to customize your fundraising page, send emails, and check your fundraising progress. 

Can I change a photo or video on my fundraising page?
To change your profile photo, hover over your profile photo on the My Fundraising Dashboard main page and click “Change Profile Image.”

Click on “Edit My Page” on the bottom left of the My Fundraising Dashboard main page to be taken to your personal fundraising page. From your personal fundraising page you can click the gear icons to add photos and update content on your page. 

How can I send social messages to my friends and family?
From your Fundraising Dashboard you can share your fundraising page on Facebook. You'll also see links to your fundraising page that you are able to copy and share. 

How do I send email messages to my contacts?
From your Fundraising Dashboard, click on “send a fundraising email.” You'll be able to title your email, choose an editable email template or create your own, and add email addresses of your contacts to send the email directly through your Fundraising Dashboard. *If sending to multiple contacts, email addresses are visible to all cc'd contacts. 

Where do I update my goal on my personal page?
From the Fundraising Dashboard, click on “update my goal” underneath the thermometer on the right side of the page. 

 

FUNDRAISING FUNDAMENTALS:

 

Are my donations tax-deductible?

Yes! Online donations made through Qgiv are tax-deductible. Once you complete a donation through Qgiv, you will receive an Online Donation Acknowledgement email from Islamic Relief USA. That email will contain donation details such as date/time, amount, your name, and your address. Save that email as a record of your donation. You can share it with the IRS as a proof of your donation to Charity Week/Islamic Relief USA.

Where will my money go?

Go to www.charityweek.com/projects to rank the options of where you would like not just the money you donate, but ALL the money raised worldwide to go in order of preference.

How do I know my donation will get where it needs to?

We have a dedicated team that ensures that all the money is banked correctly and reaches the beneficiaries. We produce an Annual report that breaks down donations down to the penny in each country. Check out www.charityweek.com/annual-report

Why should I donate to Charity Week?

The most important question. There are many other projects and campaigns to donate to that are excellent too. So why Charity Week? Because when you donate to this campaign, you're not just donating to a cause, you are multiplying the benefit of that donation through unity. Instead of buying some medicines, you are donating to revamp an the entire cancer services. Instead of donating for the education of one child, you are building entire schools. Through the blessings of unity, the funds you donate will be more powerful, more efficient and more effective.

What if I want to do more?

We thought you would never ask. Email info@charityweek.com and find out how you can join this movement for unity where you are.