FAQ's

 

What are Qgiv and Givi?

Qgiv is an online donation and event registration platform for nonprofits. Qgiv developed the Givi app so organizations could provide one-click giving for their donors right on their mobile devices. For an organization hosting an auction, the Givi app is the app supporters will use to check in, place bids, and make event purchases.

Registration - The process of purchasing tickets, as well as sending each of your guests their ticket.

Check-In - The process of using your Email Address to check-in to bid in the silent auction, either through the Givi app (recommended) or online. This step is required to participate in the auction. 

Registration & Check-In Help

  • If you're Registered, you have purchased a ticket and received an email receipt. 

  • If you're Checked-In, you've clicked Set up Bidding and added your payment method the Givi app (recommended) or online.

  • Click here to purchase tickets and register for An Evening With EFDE: Masquerade.

If you purchased one (1) individual ticket:

  • You will receive an email from noreply@qgiv.com

  • Follow the prompts to Check-in to Bid using your Email Address, either with the Givi app (recommended) or online, so that you can participate in the silent auction at the event!

If you purchased multiple tickets:

  • You will receive an email with the subject "Manage Your Evening With EFDE: Masquerade Tickets" from noreply@qgiv.com

  • Follow the "View and Manage Tickets" button in this email to take you back to the registration confirmation page

  • Scroll down on the registration confirmation page to find the link to "Manage Your Tickets"

  • On the "Manage Your Tickets" page, you can enter your guests' emails and click "Send Ticket" to send each person their ticket.

  • Each ticket holder (including yourself) will receive an email with the subject "Your Evening With EFDE: Masquerade Tickets" from noreply@qgiv.com

  • Follow the prompts to Check-in to Bid using your Email address, either with the Givi app (recommended) or online, so that you can participate in the silent auction at the event!

 

Still have questions? Cantact Danielle Winterringer at dwinterringer@efde.org