How Do I Register?

Click here to register for the Firehouse Subs Open Golf Tournament Virtual Auction! When you register, your ticket code will appear on the confirmation page following registration. You'll also receive a registration confirmation email containing your ticket code and instructions for how to check in and get ready to bid on our Virtual Auction.

Check-in Thru the Website

After you register, a ticket code will be generated for you and shown on the registration confirmation page. You will also receive an email (sender: noreply@qgiv.com, subject: "Thank You for Your Virtual Auction Registration!") containing your ticket code. You'll need this ticket code to particpate in the auction.

There are two options for checking in: on this website, or through the Givi app:

Check-in On the Website

1. Visit this page and enter your ticket number in the box (as shown below) to check in on the website.

2. The page will ask you to confirm your personal information:

3. If you haven't already done so, the page will ask you to create an account:

4. If you haven't already set up a payment method, the page will ask you to add one. Please note that you will not be able to view auction items, submit a bid, etc. until you have added a payment method.

5. The page will confirm that you're all set to start viewing items and bidding once the auction begins!

Check-in Through the Givi App

1. Download the Givi app.

2. Enter your ticket code in the "Event Code" box:

3. Confirm your personal details:

4. Create a qGiv account:

5. Enter payment information:

You're now ready to view items and start bidding once the auction begins!

Donate Online

If you are not interested in bidding on auction items, you can still make an impact by contributing to one of our featured funds. Donate online!

Auction Rules

We are pleased to offer mobile bidding, allowing you to place your bids quickly and easily right from your mobile device!

With Mobile Bidding, you can:

  • Bid from anywhere at any time

  • Receive instant outbid alerts

  • Buy It Now! -- a feature new to the bidding app that will immediately stop all bidding and will make you the winner of the auction item!

Auction Rules

All auction items must be bidded on either via the givi mobile bidding app, Qgiv or your web browser.

Rules and Regulations: By October 6, all participants must agree to and accept the rules and regulations presented on the Qgiv app. By downloading the app and registering to participate in the online auction, you are stating that you agree to the auction rules and regulations.

All auction item packages will close at 9:00 p.m. EDT on Wednesday, October 4, 2023. 

How to Bid: All bids will be placed either via your mobile device using mobile bidding or your web browser. You will receive a link via email from the Firehouse Subs Public Safety Foundation (Foundation) that will allow you to access and view your personal account and bidding activity. This link is unique to you and should not be shared. You may choose to bid on as many items as you would like. The person with the highest bid will win the auction item.

A pre-registered credit card is required to begin bidding. All major credit cards are accepted. Credit cards will be processed by 9:30 p.m. on Wednesday, October 4.
If you would like to complete payment through another method (i.e. check) please contact Ursula.Davis@FirehouseSubs.com prior to 12 p.m. EST on Tuesday, October 3. The Foundation will contact all winning bidders after the auction closes to arrange auction item pick-up, delivery, and/or shipping. Winning bidders are responsible for any shipping and insurance charges.

 

AUCTION ITEM AND SALES INFORMATION

  1. All sales are final; there will be no exchanges or refunds.

  2. Firehouse Subs has endeavored to catalog and describe the property correctly, and all property is sold “as is.” No statement contained in the catalog or made verbally at the sale or elsewhere shall be deemed a warranty, representation or assumption of liability.

  3. Items depicted in the slide presentation and catalog are for illustrative purposes only.

  4. Firehouse Subs and the Foundation reserve the right to remove any item from sale.

  5. Some items may be subject to shipping & handling fees to be paid by the winning bidder. 

CERTIFICATES AND VOUCHERS

  1. For non-tangible items, you will receive an envelope, which will contain certificate(s) for your item(s) or a voucher providing you with directions on how to collect your certificate(s).

  2. Please carefully check your envelope and review the voucher and/or certificate(s). Pay specific attention to all conditions, restrictions and expiration dates on items and services.

  3. Unless otherwise stated, restaurant certificates exclude alcohol, tax and gratuity, and may have certain date restrictions.

EXPIRATION DATES AND SCHEDULING

  1. Except where otherwise noted by the donor, services, tickets and certificate items are subject to mutually agreed upon times and dates, and must be used within one year of the Tournament.

  2. Unless otherwise stated, all arrangements for trips, parties, and similar events must be made at least sixty (60) days in advance, unless otherwise stated on the certificate.

  3. Unless otherwise stated, all certificates for services expire on December 31, 2024.

TRAVEL RULES AND RESTRICTIONS

  1. Firehouse Subs assumes no responsibility for travel arrangements, unless otherwise noted. No refunds will be made for canceled tickets and accommodations. All arrangements and coordination of items (air and hotel, entertainment, etc.) must be made by the item buyer and only with the contact person designated on the donation certificate or documentation.

  2. All hotel/resort reservations are based on availability unless the certificate states a specific date.

  3. Travel awards may not be sold or transferred and are not redeemable for cash.

  4. Once ticketed, route and name changes are not allowed.

 WINES AND SPIRITS

The Foundation makes no representation as to the purchaser’s rights to import wine into any state. Wines and spirits may be sold and delivered only to persons who are at least 21 years old. Local pick-up or delivery only.

Questions/Need Help

Contact Ursula Davis at 904-606-5258 or Ursula.Davis@FirehouseSubs.com