Need Help?

Contact us:

We're here to help! If you have any questions or concerns about Founder's Day, please contact:

Email: info@nepalyouthfoundation.org
Tel: 415-331-8585

If you have any technical questions or concerns about Qgiv, the technology behind this event registration and auction page, you can also contact:

Email: support@qgiv.com
Tel: 888-855-9595

Frequently Asked Questions (FAQ)


Do I need to RSVP to attend the Founder's Day 2022 live event on Zoom?

Yes! In order to receive details and the link to the Zoom event, please register. If you have trouble registering, you can always contact NYF. We'll be happy to help or register on your behalf.

I am new to Zoom. Do I need to make an account?

Since you will be attending Zoom as a guest to Founder's Day 2022, you do not need to create a Zoom account. Once you have RSVP'd, all you have to do to join the event is click on the invitation link (which will be emailed to you prior to the event) or go to join.zoom.us and enter in the meeting ID. If you would like to learn more about how to use Zoom, please visit their support page here. 

Can I turn my video/audio on during the Zoom event?

Your microphone will automatically be turned off when you join us on Zoom, but we would love to see you on video during the event! At the end of the program, you will have the option to unmute, and you are more than welcome to chat with Olga, Som, and one another.

I would like to make a Founder's Day 2022 gift, but do not want to donate online. Can I mail a check or send my gift another way?

Absolutely. You can make a Founder's Day 2022 donation via check, PayPal, over the phone, through our website, or even through your Donor-Advised Fund (DAF). We'll be happy to designate it to Founder's Day 2022 — just make sure to leave a note or let us know!

What if I cannot attend? 

NYF will be recording the event for all those who cannot attend, or for those who would like to enjoy it again. Please RSVP even if you cannot attend so you can have first access to the recording. 

Can I participate in the auction without registering or attending Founder's Day?

You will still need a ticket code to participate in the auction, so you must register even if you cannot attend the Zoom event.

I have registered, but did not receive a confirmation e-mail and/or I cannot find my ticket code.  

If you did not receive your confirmation e-mail, please contact NYF (info@nepalyouthfoundation.org) and we will be happy to re-send your confirmation e-mail. Note that it could be in your spam/junk folder. If you cannot find your ticket code, please contact NYF as we can find it and share it with you. 

Instructions

To start bidding immediately via the confirmation page:

1. Begin by registering for Founder's Day 2022. You will be redirected to a page confirming your registration, which includes your registration details, ticket code, and prompts you to join the online auction. If you would like to begin bidding immediately, click on an item in the online auction or the red "Enter Auction" button.Olgapuri Quote (8).png2. You will be prompted to create an account. 

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3. Once you've created your account, you’ll be prompted to add a Payment Method. You can skip this step and add a payment method later, but you won't be able to bid on items until you've added one.

4. You're in! Happy bidding. If you have more questions, please see the videos below or contact NYF!

Instructions

To bid at a later time using your ticket code:

1. Begin by registering for Founder's Day 2022. You will be redirected to a page confirming your registration, which includes your registration details, ticket code, and prompts you to join the online auction.  If you would like to join the auction at a later time (and not immediately after registering), save your unique ticket code.

Olgapuri Quote (7).png

2. When you're ready to join the fun, visit the Founder's Day 2022 Online Auction, or find your ticket in your e-mail. 

Olgapuri Quote (9).png

3. Click on the link and you will be prompted to enter your unique ticket code. 

Olgapuri Quote (10).png

4. Once you've entered your ticket code, you will be prompted to confirm your information, and then asked to create an account. 

5. Once you've created your account, you’ll be prompted to add a Payment Method. You can skip this step and add a payment method later, but you won't be able to bid on items until you've added one.

6. You're in! Happy bidding. If you have more questions, please see the videos below or contact NYF!

"How-To" Video: Checking In to an Auction on the Web

"How-To" Video: Givi Overview

"How-To" Video: Registering for an Auction on the Web

"How-To" Video: Checking into an Auction in Givi