Reptiles: Where Do They Go in Winter?

Cancellations for programs and special events made more than 48 hours before the program/event date will receive a full refund, minus a 10% administrative fee.
Cancellations made between 24–48 hours before the program/event date will receive a 75% refund of the total registration cost, minus a 10% administrative fee.
Cancellations made less than 24 hours before the program/event date are not eligible for a refund.

Material/Supply Fee Refunds
Some programs/events may include an optional material or supply fee in addition to the registration cost.
If a cancellation is received before registration closes for that program/event, the material/supply fee will be fully refunded, minus a $0.25 processing fee.
If a cancellation is received after registration closes, the material/supply fee is non-refundable.