FUNDRAISING FAQ'S

Why should I fundraise?

Funds raised at Pickleball for Parkinson's support APDA’s mission to provide support groups and services for people with Parkinson’s and their families. Those funds also help researchers continue their critical work towards a cure for Parkinson’s disease. The more funds we raise, the more people we can help.

How do I start my fundraising journey?

Fundraising can seem daunting, but APDA has some great tools to make it easy and fun! Visit the Fundraising Tips page to learn simple ways to reach out to your network and encourage your team.

How does team fundraising work? What’s the difference between my fundraising goal and the team goal?

Every player gets a personal fundraising page and sets a personal fundraising goal. This is YOUR individual goal that you’re hoping to raise through donations you receive from your friends, family, etc. If you are on a team, the Team Captain will set an overall TEAM fundraising goal – the amount he/she hopes the team will collectively raise together. Each team member's individual fundraising will add to the team’s total. People can also make a general donation to your team, which adds to the team's fundraising total.

What is a matching gift and how does it make a difference?

A matching gift is when an employer will match an employee’s charitable contribution. For example, if your friend donates $50 and her employer has a matching gift program, the employer will also donate $50, for a total of $100. In some cases, they might even double or triple the donation! (Details vary by company.) Remind your donors to check with their company’s Finance or Human Resources departments to see if they have a matching gifts program that can help increase your fundraising.                                                  

How do I send emails, and where can I see sent emails, drafts, recipients, etc.? 

To send out an email through your Dashboard, you can either click “Send a Fundraising Email” under Quick Start or through the “Share Event” tab on the sidebar. To locate your scheduled/sent/draft emails, mailing lists, or create a new email template, go to “Share Event” on the sidebar and then to “Email Management”. 

For additional questions and/or need for assistance, please contact the APDA Connecticut Chapter at apdact@apdaparkinson.org. 

REGISTRATION FAQ'S

What if I can’t remember my password?

When logging in, click “I need help with my password or Forgot Password” and you will be sent an email with a link to reset your password.              

Can I register additional people without an email address?

You can add additional family members under your account if you do not have their email address.  However, keep in mind that they will not have their own Dashboard. 

During your registration, click on “Add Another Participant” at the bottom of the page. On the next page, check the box stating “I’ll manage their fundraising” and you will not have to add their email address.  If you have already registered, you can add additional participants through your Dashboard under Manage Registrations. **Please note: If they do not register with their own unique email address, they will not receive any communications for the event.**

DONATION FAQ'S

How do people receive receipts for their donations?

When an online donation is made, an email thank you/receipt will automatically be sent to the email address they provided. They should print this to use for their charitable tax deduction.

I mailed in my donations, but they are not appearing on my personal/team page.

APDA works hard to make sure your all mailed donations are added to the website in a timely manner. If you are concerned that a gift you sent in is not appearing on your page, please email apda@apdaparkinson.org with your name, the event you are participating in, and your contact info, and we’ll work to resolve any issue.

How can I send a thank you email to my donors?

Thanking your donors is an important part of fundraising! Login and go to “Share Event” located on the left side menu options. Click on Email My Donors and you can either customize an email or choose from an existing template.  These emails can also be scheduled for a later date, periodically, immediately or when you reach your goal!

GENERAL FAQ'S

How do I navigate through My Fundraising Center after I register?

Your Fundraising Dashboard will be your hub for managing your fundraising journey.  Download or view our participant user guide to learn how to navigate all aspects of the site.  It is located in the “Participant Resources” tab in your fundraising dashboard, along with other helpful documents. 

Q:   Do I have to change my personal page?

A:   Once you register for the event, you will automatically have a personal page created for you.  This page will include suggested content and a photo you can leave as is. However, we highly recommend personalizing your fundraising page to let people know why you’re walking and why you are passionate about supporting APDA. Your personal story will inspire people to support you with a donation.

To personalize your page after you log in, go to Edit My Page and/or Edit My Team Page (if you are a team captain) in the left-side menu bar. 

Q:   Is there someone I can talk to who can help me when I have a problem with my fundraising page or registration process?

A:   If you can’t find your answers in the FAQ, you can contact the APDA Connecticut Chapter at apdact@apdaparkinson.org  for assistance.

Thank you so very much for participating in APDA’s Pickleball for Parkinson's!