FAQs

Frequently Asked Questions
 

1. Who is Star Legacy Foundation and what is the Let's Not Be Still event?

The Star Legacy Foundation is a 501(c)(3) non-profit organization dedicated to reducing pregnancy loss and neonatal death and improving care for families who experience such tragedies.  We are a community of families, health professionals, researchers, policy makers, and individuals dedicated to ensuring that every pregnancy gets its best chance at the happy ending it deserves.  Let’s Not Be Still! is an upbeat community event designed to raise awareness, celebrate our babies, and create hope for families who are grieving their children.  Learn more about our mission here http://starlegacyfoundation.org/mission-and-vision/ and the programs your fundraising helps support here https://starlegacyfoundation.org/what-we-do/.

2. What are my responsibilities as a participant?

By committing to this event and pledging to raise money for its success, you are helping raise invaluable funds to support stillbirth awareness, research, education, advocacy, and family support. We encourage every adult participant to raise a minimum of $100.

3. How can my supporters submit payment?

Online contributions can be made by credit card on the participant's personalized fundraising page or team page found on this website - on the Donate tab https://secure.qgiv.com/event/lnb/donate/, just click the "Search for Participant or Team" button.  Alternatively, donations can be made to the event overall without designating a team/participant by completing the form on the donation page.

To mail in a payment, please send a check made out to Star Legacy Foundation. If you would like to donate to a Participant or Team, please write “LNBS-NY” as well as the Participant or Team name in the memo line and mail to:

Star Legacy Foundation

6438 City West Parkway, Suite 100
Eden Prairie, MN 55344

Please remind your supporters that they can double their impact by submitting donations to their Employer Matching Program http://starlegacyfoundation.org/matching-donation-programs/!

Corporate event sponsors can pay online via the form on the Donate page https://secure.qgiv.com/event/lnb/donate/, or can be invoiced (please email ny-metro@starlegacyfoundation.org to request an invoice). 

3. Is there a refund/exchange policy?

If a donation was made accidentally or for the wrong amount, we will be happy to make any necessary changes, or corrections. Race registration fees are not refundable, but we are able to transfer registrations and correct mistakes in registration information as needed.  Please email us at ny-metro@starlegacyfoundation.orgto make us aware of any issues you may have encountered.

4. I can't make it! Can my baby still be included?

Of course!  Please register https://secure.qgiv.com/event/lnbs-rye/register/ as a Virtual Participant - we will include your baby on the event t-shirt and mail your shirt to you. After registering, you will also have the option to customize an individual and/or team page memorializing your baby - friends and family can donate through your page in honor of your baby.

5. Who do I contact with further questions?

If you have further questions, please contact us at ny-metro@starlegacyfoundation.org.