Frequently Asked Questions

If you cannot find the answer to your question below, please read the Event Tech Guide or the Online Fundraising Guide. If you still have questions, please contact Cathy Deogrades at cathy@jmaeventplanning.com.

Registration Questions

How many players are allowed on a team?

Each team's virtual table has a maximum of 8 virtual seats. While the player limit per team is 10 players, you will only have up to 8 audio/video channels at your team’s virtual table.

 

Is there a registration fee to play?

No. Instead of a team registration fee, each team commits to raising one of three team participation levels: $250, $500, or $1,000. In order for a team to participate, they must raise a minimum of $250 by Friday, November 5th by 5:00PM. Of course, since this is a fundraising event for kids involved with the Children's Aid Foundation of Ottawa, you are encouraged to raise more than the minimum $250 requirement! 

 

When does registration close?

Registration closes on Friday, November 5th at 5:00PM

 

What is the difference between the three team participation levels?

  • Cookie Jar Stars
    • Requirements to Receive Team Benefits:
      • Raise $250
    • Team Benefits:
      • 1 team entry into the Team Pledge Draws
  • Camp Heroes
    • Requirements to Receive Team Benefits:
      • Raise $500
    • Team Benefits:
      • 2 team entries into the Team Pledge Draws
  • Dare to Dream Champions
    • Requirements to Receive Team Benefits:
      • Raise $1,000
    • Team Benefits:
      • 4 team entries (minimum) into the Team Pledge Draws
      • For every additional $250 raised, 1 entry into the Team Pledge Draws
        • Eligible to win Top Trivia Team Prizes
        • Eligible to win Top Fundraising Team Prizes
        • VIP Virtual Seating

 

Accessing the Event

How do I get the event link?

The platform we are using is called Remo. You will receive an email invitation to set-up your Remo acccount the week of November 8th. Please ensure to check your spam if you don’t receive it by the morning of November 12th. Once you make this Remo account, you will then be able to access the event platform. You will receive a link to the event, where you will be prompted to log into your Remo account, on November 12th

 

Can my friend forward the event link to me?

No. This platform works differently than Zoom or other video-conferencing platforms. Each player will need to log into the event using their own email address and password; therefore, only players who registered for the event will be able to access the event.

 

Do I need more than one device to participate?

No. You only need one device to participate in this event. You will be able to (1) listen to the trivia master; and (2) talk with your teammates on the same platform.

 

What technology do I need to participate?

Please review the Event Tech Guide for a full list of the technology required for this event.  

 

What does the event platform look like?

The platform simulates a live event. Each team will virtually sit at their own table and watch/listen to the host on the main stage.

 

Where can I learn how to use the event platform?

You will find the answers to the majority of your questions in the Event Tech Guide. Please read this before attending the event. If you want to see a step-by-step walkthrough of how to use the event platform, click here

 

What do I do if I have a technical problem during the event?

Representatives from eSAX will be available during the event to answer any technology inquiries. If you need technical assistance during the event, click on the "Help/Info Lounge" icon once you've entered the event. See the Event Tech Guide for more information. 

 

How will my team answer the trivia questions?

Trivia answers will be submitted through Google Forms. Only one member from each team is required to submit their team's answers. We suggest you choose who will be responsible for this before the event begins.

 

Will the event be scored lived? Where can I find the results?

Yes, this event is scored live. You will be able to see your team’s trivia standing during the event. You can view the live scores on www.WorldTriviaNight.com starting at 7:00PM on November 12th. You can also see the live scores by clicking the "Live Scores" button at the bottom right-hand corner of the event floor plan. 

 

My teammates want to meet at my house and play together. Can we do that?

Yes, it is possible to do this. If you are meeting at one person’s house to play, that means you will only require one device and one login to access the game. Please remember to follow all public health guidelines if meeting at someone's house. 

 

Where do I go when I enter the event? Where is my team's virtual table?

Once you enter the event, you will be randomly placed at a table. To find your team's table:

1. Click your floor number on the left-hand side of the screen and confirm you want to move to that floor.

2. Find your table (indicated by table number and team name). 

3. Double-click on the centre of your team's table to move there.

4. If you cannot see your table on your floor, try zooming out (by clicking "Ctrl" & "-" at the same time). You can also move around the floor by clicking and holding the left button on your mouse while moving your cursor.

You will receive an email with more information the week of November 8th. If you need help during the event, visit the Help/Info Booth by double-clicking on the centre of the table or by sending a private chat message to Cathy Deogrades or Rachel St. John

 

Donations & Prizing

Where does the money raised at this event go?

Proceeds raised at World Trivia Night support the children and youth involved with The Children’s Aid Society of Ottawa (CASO). Click the About Us menu tab to learn more about how our organization, the Children’s Aid Foundation of Ottawa, supports the kids involved with CASO.

 

Will I receive a tax receipt for my donation?

Yes. All monetary donations are eligible for an official charitable tax receipt. You will receive your tax receipt by email once your donation has been processed.

 

How does my team become eligible to win Top Fundraising Team prizes?

All donations received by Thursday, November 11th at 5:00pm will count towards crowning 1st, 2nd, and 3rd place Top Fundraising Teams. Donations receieved after this date and time are still encouraged, but will not be included in your team's final fundraising total. You can view the prizes for Top Fundraising Teams by clicking the Prizing menu tab above.

 

Who is eligible to win Top Trivia Team? What happens if there is a tie?

All registered teams are eligible to be crowned 1st, 2nd, or 3rd place Top Trivia Team. In the event of a tie for 1st place, there will be a tie breaking question.